Jaya Responsible Gaming — Guidelines for Safe and Healthy Play
Gaming should always be a source of fun. jaya believes that a healthy, controlled gaming experience is true entertainment. On this page, we present important responsible gaming guidelines and tools for players in Bangladesh.
Core Principles of Responsible Gaming
Time Management
Spending excessive time gaming can be harmful to your mental and physical health. Set a fixed daily time limit for playing and stick to it strictly. jaya provides a session timer and reminder feature to help you take breaks on time. Spend time with family and friends, and enjoy gaming as a leisure activity after work or study. Gaming should never replace other responsibilities.
Setting Financial Limits
Never spend beyond your means on gaming. Set a fixed budget each week or month in advance and commit firmly to staying within that limit. Avoid the urge to place larger bets to chase losses, as this only makes things worse. Never use money earmarked for everyday essentials — such as rent, food, or your children's education — for gaming. Healthy financial habits ensure an enjoyable gaming experience in the long run.
Self-Exclusion & Breaks
If you feel gaming is getting out of control, taking a temporary break is the wisest course of action. The jaya platform offers a self-exclusion feature, which allows you to temporarily close your account for a set period of time. Using this feature is not a sign of weakness — it is a conscious and responsible decision. While exclusion is active, our system restricts access to your account. You can contact the support team at any time to learn more about this feature.
Mental Well-being
Gaming is for fun and entertainment — it should not be your only outlet for relieving stress or anxiety. If you are feeling angry, frustrated, or worried, it is better to avoid gaming. Stay aware of your emotions and mental state, and talk to someone you trust if needed. If family or friends express concern about your gaming, listen to them carefully. Good mental health is what makes gaming a truly enjoyable experience.
Warning Signs of Problematic Gaming
If you notice the following signs, seek help promptly and consider taking a break.
- A tendency to spend more money chasing losses after a losing bet.
- Repeatedly trying and failing to cut down or stop gaming.
- Lying about gaming or hiding expenses from family.
- Neglecting work, studies, or family responsibilities in favour of gaming.
- Feeling restless, irritable, or angry when unable to game.
- Continuing to game by taking on debt or borrowing money from others.
Tools Provided by jaya
We want your gaming experience to always be controlled and enjoyable. To that end, jaya provides the following tools. Each tool can be activated or modified from your account settings.
Deposit Limits
Set your own daily, weekly, or monthly maximum deposit limits.
Session Timer
Set a time limit for each gaming session and receive automatic alerts when time is up.
Cooling-Off Period
Take a temporary break ranging from 24 hours to 30 days.
Self-Exclusion
Temporarily deactivate your account for an extended break.
Activity History
View a complete record of your gaming history and spending at any time.
Support Centre
Our support team is always here for you, whatever the issue.
Minor Protection
The jaya platform is strictly for individuals aged 18 and above. We are firmly committed to keeping minors away from gaming. Age is verified at the time of registration, and additional identity verification may be requested in suspicious cases. If there are children or teenagers in your household, you are advised to use parental control software on your devices. Always keep your login credentials private and make it a habit to log out.
Help & Support
If you run into any gaming-related issues, don't hesitate to reach out to us. Our support team is always on hand according to Bangladesh time. Email us: [email protected]
If you need professional help for gaming addiction or problematic gaming, consult Bangladesh's mental health services or a trusted healthcare professional. Your own well-being and that of your family is the top priority — gaming comes after.